This Is Why Your Tone in English Matters in Customer Success
Imagine a customer reaching out to your company’s support team, frustrated after a recent purchase. They express their disappointment in...
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Jan 3, 20238 min read
8 Effective Ways to Stick to New Habits
New year, new me? The start of a new year is a time for fresh beginnings and the chance to turn over a new leaf. It’s no surprise, then,...
Dec 20, 20225 min read
+20 Other Ways to Say Thank You At Work
Saying ‘thank you’ more often at work can have a very powerful impact. Adam Grant considers appreciation to be “one of the single most...
Dec 5, 20226 min read
14 Effective Tips to Give And Receive Peer Feedback
Listen on Spotify Peer feedback, or the art of evaluating your colleague’s performance, has vast potential for change and improvement,...
Nov 28, 20227 min read
14 Simple Rules That Will Make You A Better Communicator
Think for a second about all the conversations that you found extremely interesting and that you still remember. What do they all have in...
Nov 17, 202210 min read
How To Make The Most Of Your L&D Training Budget Before It’s Too Late
It’s that time of year again when HR and L&D teams around the world start thinking about how to make the most of their learning and...
Nov 15, 20229 min read
4 Fascinating Examples of Cultural Differences In the Workplace
Listen to this episode on Spotify . If you work in a multicultural workplace, there may be situations where you think you understand...
Nov 8, 202212 min read
How To Unlock Self-Directed Learning According To L&D Expert
Listen to this episode on Spotify , Apple Podcasts , Google Podcasts , or Buzzsprout . There is no one theory or model of adult learning...
Oct 31, 20223 min read
Spooky Halloween Idioms For Any Day Of The Year
In this Halloween-themed post, we look at some spooky idioms that you can use for Halloween or any other day of the year. Le’ts start...
Oct 26, 202231 min read
The Key To Agreeing And Disagreeing Effectively Across Cultures
Agreeing and disagreeing are a fundamental part of collaboration. Learning how to do it effectively without offending anyone gets more...
Oct 18, 20228 min read
4 Types of Transition Words To Enhance Your Emails
Transition words are essential in English. They not only connect ideas, but can effectively introduce contrast, emphasize, show agreement...
Oct 11, 202211 min read
High-Context Cultures – Avoid Misunderstandings And Build Stronger Relationships
Not understanding the differences between high- and low-context cultures can lead to serious misunderstandings at work. In this post, you...
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